If you booked a property online, you will receive an email on the day of checkout to encourage you to review the property at which you stayed. We recommend that you use this email to submit your review.
  1. Click Write a Review.
  2. Rate your experience from one to five stars (one is the lowest rating; five is the highest) and fill in the required fields.
  3. Click Save and Continue.
After submitting a review, you will receive a confirmation email with a copy of your review and your review ID.

After the stay is completed, the property owner will also receive an email with a link that asks to review their experience. Neither of you will be able to see each other’s ratings until you both have submitted your review. This means that honest opinions can be shared in confidence. Both you and the property owner have 14 days to write your review. Once both of you have submitted your review or the 14 days are up, neither party will be able to edit what they have written. If the reviews meet our Content Guidelines, we will publish them. Your review must be submitted within one year of your stay at the holiday rental, assuming that the property owner has not already submitted their review and initiated the 14 day blind period. 

We have removed the link to submit a review directly from the listing to support our two-way review process. In addition, reviews cannot be edited once they are submitted. Editing includes grammar, spelling errors, and changing star rating. In addition, if you wish to remove the review for any reason after it has been published, you will be unable to resubmit a new review.