After a traveller has enquired on your listing and they are ready to pay, you can follow the steps below to send a payment request directly from your Reservation Manager dashboard. A payment request includes a detailed quote and a link to pay.

Log in to your account.
Click Inbox.
Locate and click on the appropriate guest name or stay.
Review the Quote breakdown, click Details. If any changes are needed, click Edit. Once everything is correct, click OK.
Review the Payment Schedule (this will default to your settings from the Rates page). If any changes are needed, click Edit. Once everything is correct, click OK.
Review the Policies and Agreements. If any changes are needed, click Edit. Once everything is correct, click OK.
You can also add any PDF attachments by clicking on Attachments.
Click Send Payment Request.

Please note, first payment requests that remain unedited, or unpaid by a traveller, will expire within 3 days. Your calendar will show as “tentative” only to you during this period. Once a payment request expires, the tentative reservation will be removed from your calendar.

To resend a payment request:

Log in to your account.
If you have more than one listing, click on the appropriate property.
Click Payments.
Click on the appropriate payment request.
Click on Payment Details at the top of the page, or scroll down to the Payment Details area.
Select Actions on the appropriate payment request.
Select Resend Payment.
Click Send.

You can send up to 3 standard payment requests, and 5 additional payment requests.

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