A traveller account allows you to save and reference useful holiday rental information on our site. This free feature is designed to enrich almost every step of your holiday rental experience, from searching and selecting properties to reviewing a rental after your stay. If you do not already have an account at the time of booking, you may be prompted to create one. After completing your stay, you will be required to log in to your traveller account to submit a property review.

Holiday rental owners and property managers see a link to your profile in the emails you send to enquire on and review a property. We do not share the information you provide in your traveller account information with third parties.

You are prompted to create a traveller account when you “favourite” a property or submit a review. Once you’re logged in to your account, you can create a profile, make lists of properties you have added as favourites, keep notes, and create and share lists of rentals with your travelling companions. You also have access to all of your communication with the property owner or manager using a feature called Inbox.

There is a section titled My Trips which allows you to view trips you have booked through the Book Now/Request to Book feature. Once your reservation is confirmed, you can access contact information, property information, house rules, and safety information for each reservation by clicking on the reservation, which will open a new page with greater detail. Your My Trips displays your trips according to the following breakdown:
  • Upcoming Trips - This section will show your trips that are upcoming. 
  • Past Trips - This section will show trips you have completed in the past.
  • Cancelled Trips - This section will show you trips you have cancelled.
There is a section in your Profile where you can view any reviews you have received from an owner and any reviews you have left for a stay. You will also be able to see your reputation star rating and any badges you have earned.

How do I create a traveller account?
  1. Click Traveller Login at the top of the page.
  2. Enter your email address and password.
  3. Click Sign Up.
  4. Enter your name, email address, and password
  5. Enter your name and email address.
  6. Create a new password (must have 6-12 characters including at least one digit).
  7. Click Sign Me Up.