How do I pay securely for a holiday rental?
To book with HomeAway, find a property with 24 Hour Confirmation or Instant Book. With either booking type, you will be entering your payment information through the HomeAway checkout. When your payment information gets entered, HomeAway protects that information. This gets done using encryption and advanced patented tokenization services to protect your credit card transaction. When booking or paying through HomeAway's payment system, you are eligible for our Book with Confidence Guarantee.
If a property does not offer online booking, you can contact the owner by sending a message with your dates and details. Once your request gets received, the owner or property manager of the property will contact you via email. They will then provide either a payment request or a specific link to access their payment instructions.
When you are ready to make payment, carefully review any rental agreement provided. Each rental has their own cancellation policies and house rules.
Avoid the following practices
- Sending cash is not recommended.
- Sending a check made out to cash.
- Using an instant money transfer such as Western Union or Money Gram.