We're sorry to see you go. To deactivate your account, please contact us with your request. If you want to book with us again, you'll need to create a new account.
Please be aware that we can only delete data under certain circumstances.

We delete data upon request if:
  • You decide that you'd like us to stop using it, and there's no valid reason for us to continue using it.
  • The law requires us to delete it.
Types of data we can delete or anonymize upon request include:
  • Account information
  • Surveys and reviews you provided to us
  • Marketing email history

Good to know
  • We need to keep certain information, such as your transaction history and complaints you've filed, for an extended period of time for defence against legal proceedings, should they arise.
  • We'll process your request for data deletion within 30 days.
  • For more information about privacy and security, please read our privacy policy.