Holiday makers guide to booking
- How do I search and book online my holiday rental?
- What is a traveller account? How do I use Trip Boards and my Favourites list?
- What to do when there is no response to my enquiry?
- What is service fee?
- How do I check into a property?
- Mobile Hospitality app for your travels - how to get it and how you can use it?
- How do I cancel a reservation and receive a refund?
- What is the status of my payment, where can I find the invoice and why was my payment rejected?
- Review guidelines and how to submit your review. What is the two-way Review System?