Owners Guide to Reviews

Where can I find my guestbook comments?

How do I submit a review on behalf of my traveller?

How do I request a review?

Can I send a review request in another language?

Why are reviews in English displayed first?

How do I post an owner response to a review?

Can I opt out of having reviews of my property published on my listing?

How is a listing's average review rating calculated?

Can I hide a negative review?

What do I do if a traveler threatened me with a negative review in order to receive compensation?

Can HomeAway edit my review for me?

Do reviews really matter?

Can I remove my listing because my property received a negative review?

Listing Review - Owner - Listing removed because of negative review