What are the credit card transaction fees for HomeAway Payments?

There are no sign-up, monthly, annual or statement fees for using Online Booking and Payments.

There is simply a processing fee which is a percentage of the transaction value.


For residents of the United Kingdom*

* Included territories:  Guernsey, Isle of Man, Jersey, Northern Ireland, Gibraltar
  • 1.4% for Visa, Mastercard, Electron, Carte Bleue cards issued within the UK
  • 1.9% for Visa, Mastercard, Electron, Carte Bleue cards issued within the EU
  • 2.4% for Visa, Mastercard, Electron, Carte Bleue cards issued outside the UK and EU

Chargeback fee is £16.00 per chargeback

For EU residents*
The following countries are eligible for Online Booking and Payments :
Austria, Belgium, France, Germany, Greece, Ireland, Italy, Netherlands, Portugal, Spain

* Included territories:  France (French Guyana (Guiana), Guadeloupe, Martinique, Mayotte, Reunion, Saint Pierre and Miquelon)  
  • 1.7% for Visa, Mastercard, Electron, Carte Bleue cards issued within the same EU country as owner
  • 2.2% for Visa, Mastercard, Electron, Carte Bleue cards issued within the EU and UK
  • 2.7% for Visa, Mastercard, Electron, Carte Bleue cards outside the EU and UK

Chargeback fee is €20.00 per chargeback.

For U.S. citizens with a U.S. Bank account*
  • 2.5% for Visa, MasterCard, and Discover cards issued in the United States.
  • 3.75% for Visa, MasterCard, and Discover cards issued outside of the United States.
  • eChecks (electronic checks) are available for US only. Free processing.

Chargeback fee is $25 per chargeback

For U.S. resident or U.S. citizens with a non-U.S. bank account*
  • 2.2% for Visa, MasterCard cards issued within the EU.
  • 2.7% for Visa, MasterCard cards issued outside the EU, which includes the U.S.

Chargeback fee is $25 per chargeback

* Includes Puerto Rico

For Canadian citizens or residents with a Canadian bank account
  • 3.0% for Visa, Mastercard, Electron, Carte Bleue cards issued anywhere.

For Canadian citizens or residents with a non-Canadian bank account
  • 2.2% for Visa, Mastercard, Electron, Carte Bleue cards cards issued within the EU
  • 2.7% for Visa, Mastercard, Electron, Carte Bleue cards cards issued outside the EU

*Chargeback fee is $25 CAD per chargeback

For residents of other countries eligible to accept HomeAway Payments (Not US, Canada, UK, or EU)

The following countries are eligible for Online Booking and Payments :
Switzerland
  • 2.2% for Visa, Mastercard, Electron, Carte Bleue cards issued within the UK or EU
  • 2.7% for Visa, Mastercard, Electron, Carte Bleue cards issued outside the UK and EU