Due to routine Database Maintenance:   Owners, Travellers & Property Managers Dashboard will be unavailable on Wednesday 28th January from 6am to 8am.  During this time you will not be able to login.  We apologise for any inconvenience this may cause.
We are experiencing a high contact volume, please accept our apologies for any delay in receiving a reply to your email, our current response time is 4 days.
For useful information about Two-Factor Authentication, please click here to view our help article.  If you need to Contact Customer Services concerning Two-Factor Authentication then please Phone us as we are unable to communicate via email for Security reasons.  Our team are available 7-days a week, 8am to 10pm.

How do I receive text alerts (SMS) when a traveller submits an enquiry?

Setting up text alerts
  1. Sign into your account.
  2. If you have more than one listing, click the one you want to edit.
  3. Click Edit property & Rates.
  4. Click the Contact tab.
  5. Scroll down to Set up free text message alerts
  6. Enter your full phone number excluding country code and leading zero (do not use brackets)
  7. Click Save changes.
  8. You will then be sent a four digit verification code to your mobile phone.
  9. Enter the verification code sent to your mobile into the box that will now show in the Set Up Free Text Message Alerts section.