Please note that due to staff training our phone lines will close at 3pm on Friday 1st August and reopen again on Monday 4th August at 8 am, should you need assistance during this time please use our email Help Form. We apologise for any inconvenience that this may cause.
If you are an exisiting advertiser and have received an email asking for additional information following review please note this email has not been sent by HomeAway.co.uk Please disregard this email and send to spoof@homeaway.com. However, if you have submitted information using the link please contact us immediately.

How do I receive text alerts (SMS) when a traveller submits an enquiry?

Setting up text alerts
  1. Sign into your account.
  2. If you have more than one listing, click the one you want to edit.
  3. Click Edit property & Rates.
  4. Click the Contact tab.
  5. Scroll down to Set up free text message alerts
  6. Enter your full phone number excluding country code and leading zero (do not use brackets)
  7. Click Save changes.
  8. You will then be sent a four digit verification code to your mobile phone.
  9. Enter the verification code sent to your mobile into the box that will now show in the Set Up Free Text Message Alerts section.